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Data privacy

Data privacy
You can contact us by using special online forms, via telephone or per mail. In doing so, personal data is required to answer your questions.

Forwarding personal data to third parties or making further use other than for processing your inquiry will only be done within legal requirements or pursuant to § 11 BDSG. In order to answer an inquiry, if such data is forwarded to third parties we assume the consent of the inquirer as given.

Public procedure directory
According to § 4g BDSG the data protection officer must on request make the specifications given in § 4e BDSG available to anybody in appropriate fashion. Here we meet this obligation at once and therefore will do without your individual request.

Recipients or categories of recipients who data can be made available to:

  • Public authorities in case of overriding legal provisions (e.g. social security and other authorities)
  • In-house parties who are involved in corresponding business processes (personnel management, accounting, auditing, marketing, sales, telecommunication and EDP)
  • External institutions involved in managing business processes (partner involved in meeting the business purposes mentioned above)
  • External contractors according to § 11 BDSG
  • Credit institution and tax office (wage payments, payment transactions within the scope of the business processes mentioned above)
  • Insurances within the operational retirement provisions


Standard terms for deleting data
Deletion of data takes place upon expiry of legal, statutory or contractually agreed periods of retention. Data that is not subject to compulsory safekeeping are deleted after they have been used for the purposes described above.

Planned Data Transmission to Third Countries
Not planned

Disclaimer of Warranty
Information, data and contents are subject to ongoing revision and updating. Despite all care taken, details may have changed in the meantime. Therefore we assume no liability or guarantee for correctness, completeness or topicality.

Data
We cannot guarantee the security of data transmitted via the internet. However, we guarantee that the data submitted will be used and processed for their intended purposes and according to the legal requirements of the Bundesdatengesetz (BDSG).

For further questions we refer you to our data protection officer at dg@akwiso.de.


Use of Google Analytics and Google AdWords
This website makes use of “Google Analytics”, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (in the following referred to as „Google“). Google Analytics uses so-called “cookies”, text files which are stored on the user’s computer enabling the analysis of the use of this website.

The information generated by the cookie about the user’s use of the website are usually transmitted to and stored on a Google server in the USA. However: For this website, “IP anonymisation” was activated. This results in abbreviating the IP address of this computer by Google before transmitting it outside of EU member states (by 3 digits). Only in exceptional cases the complete IP address will initially be transmitted to a Google server in the USA, and will there be abbreviated before storage. A clear assignment of the IP address is therefore not possible any more. Google observes the data protection rules of the “US Safe Harbor” agreement and is registered with the “Safe Harbor” programme of the US Department of Commerce. The user’s IP address, transmitted by Google Analytics from your browser, cannot and will not be merged with other data collected by Google. Google will transfer this information to third parties, where appropriate and required to do so by law or where such third parties process the data on behalf of Google. Please note that Google uses its own privacy protection rules (http://www.google.de/intl/en/privacy.html), which are independent from ours. We assume no responsibility or liability for these rules and procedures.

Google will exclusively use (anonymous) information collected on behalf of the operator of this website to analyse the use of this website. This includes e.g. compiling reports about website activities, as well as providing further services for the website operator relating to the use of the website and the internet.

By adjusting your browser software you can avoid the storage of cookies at any time. However, cookies are also used by other services and/or technologies; in the latter case, you may not be able to fully use all features of this website.

If you wish to prevent the collection and storage of data generated by the Google cookie - i.e. your IP address and information about your website use - as well as the further processing by Google, you can download and install a browser plug-in by clicking this link: http://tools.google.com/dlpage/gaoptout?hl=en

You can basically prevent data collection by Google Analytics by opening the following link. A so-called opt-out cookie will be stored on your computer which will prevent the collection of your personal data when visiting our website in the future. Deactivate Google Analytics

In addition, Google Analytics uses this website to evaluate Google AdWords & Double click cookie data for statistical purposes. If you wish to avoid this, you can deactivate the collection and/or analysis at any time using the Ad Preferences Manager on this link: http://www.google.com/settings/ads/onweb/?hl=en


COOKIES

In some areas of our website, so-called cookies are used.
A “cookie” is a short text which will be sent to the computer to identify the browser the visitor is using, or to store information and settings in the browser. Cookies are not harmful to your computer and do not contain viruses. If the website user and/or customer revisits the server of our website, the browser of the website user and/or customer will return the previously received cookie. The server can thus evaluate information obtained in this procedure in different ways. Cookies generated on our website do not collect personal data whatsoever. We use the information contained in the cookies to facilitate the use of our pages and to adjust them to your needs. Of course, you can visit our pages without the use of cookies. In case you do not wish your computer to store cookies, you can deactivate this option in the system settings of your browser, which is the programme you use to open and read web internet pages. Stored cookies can be deleted in the system settings of your browser at any time. If you choose this setting it is possible that you may not be able to access certain areas of your website or that these may not be fully functioning anymore.



Use of Facebook social plug-ins
Our website uses social plug-ins (“plug-ins”) of the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These plug-ins bear a Facebook logo or are marked with the term “Facebook social plug-in”. When retrieving one of our websites containing such a plug-in, your browser establishes a direct link to the Facebook servers. The content of this plug-in will be directly transmitted to your browser by Facebook and integrated by them into the website. By integrating a plug-in, Facebook will be informed that you have retrieved this particular page on our website. If you are logged onto Facebook, Facebook can match this visit with your Facebook account. If you interact with the plug-ins, e.g. by clicking the “like” button or adding a comment, this information will be transmitted from your browser directly to Facebook and is stored there. The purpose and scope of the data collection and the further processing and use of this data by Facebook, as well as your rights and setting options relating to this to protect your privacy, please refer to Facebook’s data protection policy. If you wish to prevent Facebook from collecting data about you when using our website, you have to log out from Facebook prior to visiting our website.


Use of Google+ social plug-ins
Our website uses the “+1” button of the social network Google Plus, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). On our website, these links are marked with the Google+ logo and the addition “+1”. When retrieving one of our websites which contains such a plug-in, your browser establishes a direct link to the Google servers. The content of the “+1” button will be directly transmitted to your browser by Google, who incorporates it into the website. We have therefore no influence on the scope of data that Google collects via this button. According to Google, when refraining from clicking this button, no personal data will be collected. Such data, including your IP address, will only be collected and processed from members when they are logged in. This information will be transmitted to Google, and stored there. To prevent this, you have to log out from your Google account before clicking the button. The functions assigned to the buttons by Google, especially the transmission of information and user data, will not automatically be activated by visiting our website, but only by clicking on the relevant buttons. The purpose and scope of the data collection by Google+ and the further processing and use of your data, as well as your rights and setting options relating to this to protect your privacy, please refer to Google+’s data protection policy.
(http://www.google.com/intl/de/+/policy/+1button.html).


Use of Twitter social plug-ins
This website uses social plug-ins of the social network Twitter. Twitter is operated by: Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. These plug-ins are marked with a Twitter logo (bird silhouette/profile). There are different Twitter logos. These can be looked at on the link https://twitter.com/about/resources/logos on the Twitter website. When opening the website, the browser establishes a direct link with the Twitter servers (which are believed to be located in the USA). The content of this plug-in will be directly transmitted to your browser by Twitter, who incorporates it into the website. We have no influence on the scope of data which Twitter collects by using this plug-in, and therefore inform you according the information that is available from Twitter, which the user can refer to on the link https://twitter.com/about/resources on the Twitter website. By integrating plug-ins Twitter will be informed that you have retrieved this particular page on our website. If you are simultaneously logged onto Twitter, by using the corresponding plug-in, Twitter can assign this visit to a customer account.  If you interact with plug-ins, e.g. by clicking the “tweet this” button or adding a comment, this information will be transmitted from your browser directly to Twitter and is stored there. If you are a Twitter member and dislike Twitter collecting data about you when visiting our website, or linking these to data stored on Twitter, you have to log out from Twitter before visiting our website. If you are not a member of Twitter or have logged out from Twitter before visiting our website, it is still possible for Twitter to obtain knowledge about your IP address and store it. The purpose and scope of the data collection and the further processing and use of this data by Twitter, as well as your rights and setting options relating to this to protect your privacy, please refer to Twitter’s data protection policy on the link https://twitter.com/en/privacy.


Use of Pinterest social plug-ins
On our site we use social plug-ins of the social network Pinterest, which is operated by Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA ("Pinterest"). When retrieving one of our pages containing such a plug-in, your browser establishes a direct link to the Pinterest servers. The plug-in will transmit login data to the Pinterest server located in the USA. These login data may contain your IP address, the address of the visited websites that also contain Pinterest functions, browser type and settings, date and time of your visit, and how you use Pinterest and cookies.
Further information about the purpose, scope and further use of your data by Pinterest, as well as your rights and possibilities to protect your privacy, please refer to Pinterest’s data protection policy: about.pinterest.com/en/privacy-policy


Use of Instagram social plug-ins
Functions of the Instagram service is integrated into our website. These functions are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged onto your Instagram account, you can link our pages with your Instagram account by clicking the Instagram button. In this way, Instagram can assign your visit of our page to your user account. We wish to point out that we as the provider of this site have no knowledge about the content of the data transmitted, or its use by Instagram. For more details please refer to Instagram’s privacy policy: instagra.com/about/legal/privacy/


Use of YouTube social plug-ins
Several pages of our website contain so-called embedded videos on YouTube. These merely allow for establishing a link to YouTube. YouTube is a service provided by Google Inc. The purpose and scope of the data collection and use by Google, as well as your rights and setting options relating to this to protect your privacy as a YouTube customer, please refer to the YouTube data protection policy (https://www.google.de/intl/en/policies/privacy/).